If the repair is required outside of business hours, you are permitted to contact a tradesperson to attend to the issue. Below you will find a list of our preferred tradespersons, whom we use for the majority of our work and they tend to charge reasonable prices.
Please be aware that if it is NOT an urgent maintenance and a tradesperson is called out, you will be liable for the bill. Examples that are classified as “URGENT” repairs include; burst water service, exposed raw sewage, broken toilet (where there is no other toilet), serious leak, serious roof leak, gas leak, serious electrical fault (no power- please call Tas Networks to ensure there is no power outage)
Please note that the following is not an emergency; If a tenant locks themselves out of their property it is their responsibility to arrange a locksmith at their own cost.
TasWater: 136 992 (Emergencies and faults, including burst and leaking pipes)
TasNetworks: 132 004 (Service Difficulties and Faults)
PLUMBER & GAS FITTER
O’Byrne Plumbing: 0408 318 286 Cullen Gas: 1800 800 427
Launceston Electrical Solutions: 1300 330 076 Lister Electrics: 0408 414 323
GLASS REPAIRS & LOCKSMITH
Glass Busters: 0412 994 665 Evolve Locksmithing Pty Ltd: 0477 191 967
STATE EMERGENCY SERVICE
Storm and Flood Emergency Assistance: 132500
OTHER EMERGENCY MAINTENANCE
WOW Property Maintenance: 0408 435 484
Enegery Street: Wayne - 0418 886 825
Kerry - 0418 374 734
The Residential Tenancy Act states that general maintenance for rental properties muct be completed within 28 days.
Whether it’s a door handle that’s loose, or a wood fire baffle plate that has bent, no matter the scope of the maintenance it all has to be completed within a 28 day period.
Unless it is urgent or emergency maintenance, that is loss of an essential service or damage to the property (not caused by the tenant) then this must be repaired within 24 hours.
It is important to note that if maintenance reported to an owner is not repaired within these time frames, tenants can report this to the Residential Tenancy Commisioner who can then issue an order for repairs onto the landlord. This then gives the owner a further time frame to get the maintenance completed or the owner may be issued a fine.