Tiarna joined our team in early 2017 with a solid background in customer service, both in the hospitality industry and fitness industry. Tiarna has completed her Property Management course and received her Property Management license and was lead to the real estate industry for its dynamic and client focused atmosphere. She is in the role of Assistant Property Manager to Shari Lockett and is ready and excited to start learning more every day. She is also excited to put her customer service skills to good use and provide her clients with the best experience that she can.
In Tiarna’s spare time she likes to get away to the coast and spend time with her family and friends.
"Hi Jayne. Just wanting to let you know how pleased I am with Tiarna. She has gone over and above with making my tenant feel welcome by delivering a gift for me. Not only did she buy the gift and wrap it she also delivered it. Who would have thought such service existed these days??!!!! Nothing is a problem and Tiarna is always friendly and we are always updated with information regarding our home.
All the girls including Karen, Renee, Shelly and one girl unfortunately I can’t remember her name Paige?? Have also provided outstanding service.
To this day Karen ( she sold us our lovely home) are in contact and I feel like I have made a friend. What a great team you have. - Kind regards, Diane"
"Hi Jayne. Just wanted to pass on some feedback in relation to the service my son, his partner and I received from Tiarna when applying for a rental property. I was very impressed with her professionalism and the way she handled our application as well as her friendly demeanour. Having worked in customer service roles in the past I appreciate her attitude and application to her work and would like you to be aware of the positive impression she makes. - Kind regards, Kerry"
"Hi Jayne. I wanted to pass on my high regards to your employees Shari & Tiarna, I struggled to find a property to rent for 6 months being a single Mum, I was treated poorly by many real estates. Your girls treated me like a human and made me feel so welcome, I cant speak highly enough of these girls. I keep my properties in a high standard, and being in a brand new property is amazing! These girls are a massive asset to your Company. Thank you for treating me equally. - Tamara"
"Hi Jayne, I just want to put in huge regards for Tiarna and how happy I am with how she’s treated me. I had some issues with a property I applied for, and she was nothing short of amazing helping me get approved and understanding my circumstances. Thanks, Katie"
"I just want to say that Tiarna is a great help. She communicates very well and makes it quite clear when it comes to rent and taking care of the property (maintaining) I appreciate how clear she is. Thanks so much and I look forward to continuing on with Harcourt's in the near future." - Kat
"Good morning Jayne, just a quick message to say that I appreciate and am very happy with the service provided to me during the process of renting this property through Harcourts. I am both pleased and impressed with the friendliness, professionalism, polite manner of both Tiarna and Shari. I am also pleased with the promptness in replies to my emails and questions. Please pass this on. - Regards, Steven"