Hope you are well! My husband and I have 2 properties being managed through Harcourts since being transferred over from LJ Hooker. Today I have been speaking with Liz Kerr regarding one of our properties and I wanted to pass on my feedback about this. Liz has been fantastic and we are so impressed with her promptness and professionalism. We were very happy with LJ Hooker but know we are going to be even happier with Harcourts if this is a sign of how things are going to be. Thank you and congrats on our great staff.
C & M (Owners/Landlords)
I hope this email finds you well. I just wanted to drop you a line to give you some positive feedback about our wonderful soon to be property manager Liz. Having recently sold our home, I contacted Liz about renting a property through your company. She was most helpful in answering my questions. An inspection was scheduled for the following week, and when I asked if there was enough interest to have an earlier viewing would she please let me know she immediately offered to meet me at 9 am the next morning at the property. Liz made the whole application process quick and easy (may I say how fantastic it was to be able to apply online when Sam was away at work). I submitted my application at midnight Thursday night, and Liz contacted me at lunch time on Friday to say my application had been approved. How wonderful! Liz is a great asset to your team, and we hope that we are able to work with Liz on the other side of the fence as we develop our property portfolio, once we've bought our next family home.
Kind regards, Tenant
Hi Liz, Just letting you know that we have a buyer for our property and settlement will take place in December. I want to take the opportunity to thank you particularly, and the Harcourts office generally, for the wonderful service you have provided us in managing the property. We are very grateful. Regards, Owner/Landlord
Gail & I would like to pass on our gratitude to our Realtor Liz Kerr for going above and beyond her duty.We have a home at 2 Beaumaris Court Trevallyn and we live and work in Sydney.Liz as been able to organise all our tradesman in and out of our home plus keeping it safe by checking the home every week. We have found that our dealing with Liz has been exceptional in circumstances that have been so hard with our home having as many structural problems.Liz has kept an open line of communication with us,advising us of all transactions in maintenance that needs to be carried out at our property. We would have no hesitation in recommending Harcourts to any of our friends,who are either looking for an investment properties or buying a home in Launceston. Kind Regards Gail and ian
Hi Carmen I’d like to let you know that Liz has been such a blessing to me in relation to the 6 unit units and 1 house we own that are leased out via Harcourts. She is prompt at responding. I’ve sent an email today and she has replied and acted on it so fast. She is clear in the information she gives. I’m never unsure what she is requesting or telling me. She has filled vacancies quickly and given me all relevant information about applicants. When things have got tricky with tenants, she has stepped in and stepped up to deal with things. She is just generally so helpful, diligent, patient and positive. As a result of her being so good at her job, she has freed up my time, headspace and energy and enabled me to achieve more in my role by not having concerns or headaches over these properties. Her work has meant when I’m asked, in review, whether we are using the best property management people, I have no hesitation in saying “yes, we are.” I’m sure she’s an asset to Harcourts in other ways as well.
Liz has been very professional and prompt with all of her dealings with the property thus far. Being based interstate, I needed someone on the ground that was across the property and the rental market, and Liz (and team) have been really quick in getting it leased even prior to settlement! Her handling of the delicate time during settlement (in dealing with tenants and the previous owners) was very appreciated. Her clear experience and knowledge on the ground was crucial in navigating through that early period especially. I would definitely use her again and recommend her to anyone investing in the region - Kosta
"Liz has been fantastic at managing my three rental properties since I moved away and could no longer do it myself. She is always quick to act when problems arise and keeps me well informed with what is going on. The peace of mind knowing that my properties are being looked after is priceless.
I would highly recommend Liz to anyone considering the engagement of a property manager for their investment property – Stalley"
"Liz has a great understanding with what she knows, very friendly, great communication with me to help get my first little place, I am very grateful - thank you!" Joshua.
I am the vendor of 6 atlas street and would like to just let you know how happy we are with Liz Kerr. We were with another firm for 5 years and had a terrible time with their communication, the way they managed the property and the tenants.
We came to your firm initially to sell. We didnt get the price we were wanting so put it up for rent. Liz managed to get us a great tenant and has kept us up to date with any issues and dealt with it quickly and painlessly. Her communication is brilliant and we are so happy.
Just thought I would let you know as we dont give credit where credit is due very often.
I am a tenant at a property managed by Elizabeth Kerr and I am very impressed with the service I have received from her.
Every interaction with Liz and her assistant Hayley has been warm and friendly. Liz is quick to respond to emails and keeps me informed to the best of her ability.
I just wanted to let you know that, from a customer perspective, Liz is an asset to your business.
Kind regards, Simone"
I just wanted to let you know what a delight Liz has been since day one of us being passed over to her to manage our property in Kings Meadows.
She is always so quick to reply to any of our concerns and we are really glad we made the decision for Harcourts to manage our property.
Anne Jordan was also fabulous as was Hayley when Liz was away.
I just wanted to pass the feedback on J