Qualifications: Business office administration Certificate II and III
Cass has spent the last 11.5 years in a client service based roll working with home lending clients. Cass worked in an analyst role for 4 years of these years providing staff management, coaching and development. Having experience managing personal investments has given Cass an insight as to what owners and tenants want. Cass has 3 step children, who she adores. Along with her husband Cass loves spending family time adventuring outdoors, playing/watching sport and making memories.
Why real estate? Experience in home lending and wanting to make the move into real estate.
What are your values? Integrity, honesty and accountability.
What qualities would you look for in a Property Manager to look after your property? To treat the property as if it were your own.
"I haven’t seen my investment property for many years and it wasn’t until Cassandra took over that the true picture became apparent – the place was a mess and moldy with many things broken – little wonder it was unattractive to prospective tenants. Cassandra set about rectifying all of the deficiencies and immediately she found a tenant. I have been very pleased with her professional service and her dedication to solving the issues with our house - Andrew."
"As tenants of Harcourts Launceston Cassandra and Catherine have taken really good care of us. Cassandra has always been proactive in responding to our enquiries and rendering assistance to us when needed.
After completion of a job lodged through the system, Cassandra would send a follow-up message to ensure that everything had been completed in good order. Throughout the maintenance period, she has followed up promptly so that there were less disruptions on our end. Catherine has been our contact person ever since taking up this property rental. She is highly efficient and ensures that everything is going well. Catherine has been very patient with us and our enquiries as we have newly arrived from Singapore and therefore, alien to the rental regulations here in Tasmania.
We are absolutely satisfied with their excellent service and both of them are gems to the Harcourts Launceston team. The uniformed high-efficiency rate of Cassandra & Catherine has indeed created a top notch class reputation for Harcourts. We are very, very impressed with Harcourts. A very good job well done, to sum up the year - Weiyang & Xiaofen"