Qualifications: Business office administration Certificate II and III
Cass has spent the last 11.5 years in a client service based roll working with home lending clients. Cass worked in an analyst role for 4 years of these years providing staff management, coaching and development. Having experience managing personal investments has given Cass an insight as to what owners and tenants want. Cass has 3 step children, who she adores. Along with her husband Cass loves spending family time adventuring outdoors, playing/watching sport and making memories.
Why real estate? Experience in home lending and wanting to make the move into real estate.
What are your values? Integrity, honesty and accountability.
What qualities would you look for in a Property Manager to look after your property? To treat the property as if it were your own.
"Hi Cassandra, I wish you a great holiday and a Merry Christmas.....l have found you to be a wonderful person to work with great with reassuring me and my worries with the house." Thankyou again Gail
"Thank you for your care and attention this year really appreciate your prompt and efficient service have a safe Christmas and know that you are appreciated". Cheers Kate
"Just wanted to pass some positive feedback to you about Cassandra. I bought my home back in September and it has had tenants in it but today I finally get my keys. Cassandra has been amazing, she's very responsive to any request, very pleasant and has put up with my freak outs along the way. I believe in giving credit where credit is due and Cassandra is a credit to your company. Very professional, yet understanding and caring. My whole experience with Harcourts has been amazing. Cheers, Kathy"
"I just wanted to pass on to you my appreciation of work done to let my 2 properties by Cassandra. She is a delight to work with and a pleasure to relate to regarding the letting process where she was always diligent, knowledgeable, patient, cheerful and professional. I will most certainly refer her to others and hope to make use of her expertise again should the need arise". Regards, Tony
"Hi Jayne, We don’t know Cassandra well but she is on top of everything that she does. We have been dealing with her for the past 8 months and with this house we just bought she is so good and does so much for us. We have dealt with agents before and she is one we trust and is very loyal. Best service we have ever had". Thank you. David and Carmen
"Harcourts made us feel very welcome upon our recent move to Tasmania. The leasing process was very easy and very professional, making it a breeze to start our tenancy and move into our new house. We are confident that we have found a fantastic property manager and are looking forward to our tenancy with Harcourts Launceston. Thank you!" Rob and Jodi
"I haven’t seen my investment property for many years and it wasn’t until Cassandra took over that the true picture became apparent – the place was a mess and moldy with many things broken – little wonder it was unattractive to prospective tenants. Cassandra set about rectifying all of the deficiencies and immediately she found a tenant. I have been very pleased with her professional service and her dedication to solving the issues with our house" - Andrew.
"As tenants of Harcourts Launceston Cassandra has taken really good care of us. Cassandra has always been proactive in responding to our enquiries and rendering assistance to us when needed. After completion of a job lodged through the system, Cassandra would send a follow-up message to ensure that everything had been completed in good order. Throughout the maintenance period, she has followed up promptly so that there were less disruptions on our end. She is highly efficient and ensures that everything is going well. We are absolutely satisfied with their excellent service and both of them are gems to the Harcourts Launceston team. The uniformed high-efficiency rate of Cassandra has indeed created a top notch class reputation for Harcourts. We are very, very impressed with Harcourts. A very good job well done, to sum up the year" - Weiyang & Xiaofen
"Dear Cass, Just a small thank you from Ireland. Thank you for your tireless work, attention to detail, professionalism, guiding us through the property market and generally just being a really good and easy person to work with. You and your team are very much appreciated". Kind Regards, Emily and Mary
"Cass - Amazing, informed and quick updates on application. Courteous service by all staff and friendly. 10 out of 10". Jamie – tenant
"I am so thankful for your competence and knowledge and compassion through this process. I feel very provileged to have such a terrific property manager!" Thanks again, Rowan
"Dear Cassandra, Thank you as always for your support and great service. It's such a comfort to know that you are managing the property while I am living outside Australia". Kind regards, Julie
"Hi Jayne. Cassandra Jones is our general contact and property manager. She consistently exceeds our expectations and makes the process of working with a real estate rental agent very easy and transparent. We are very grateful to have her overseeing the rental of our much loved house.We'd also like to acknowledge the efficient and courteous manner in which Makayla Smith has addressed a particular query over the past 2 days. She too has been exceptionally easy to work with". Kind regards, Emily & Mary